This message was added Wednesday 30th November 2022
Busy hotels are reaping the benefits of the latest paperless hotel reservation systems. When you deal with most bookings online, and guests are looking and booking rooms on mobile phones, it makes sense to use hotel booking systems to handle that traffic.
Your own booking system can be integrated with other online booking channels such as booking.com.
User friendly hotel booking systems save so much staff time. When your receptionists are on the phone booking customers in, it can take up to 15 minutes for each guest. The busier you are, the more likely it is that mistakes are made. But automating the routine calls and bookings, letting the booking system take the strain, by people booking their own rooms online, means that staff can make better use of that time to make guests feel more comfortable and looked after, makes for a more relaxed atmosphere and better customer service.
Worldwide Webdesign began developing booking systems for our hotel clients many years ago and now have developed a range of flexible and comprehensive hotel booking systems that can be adapted for all businesses. The booking system delivers a better service in your hotel or B&B and works efficiently to fill vacant rooms, keeping all the paperwork online.
Making sure the majority of your room reservations can be dealt with online offers great savings in staff time, and paperwork, and the attendant administration of data, paperwork, and accounts. And when it comes to your monthly or yearly accounts you are saving even more time! The booking system also communicates to bookkeeping packages like Quick Books Online and Xero, which means you and your accountant can check in whenever you want to see the bigger picture.
But back to the booking system process: your guests can see high quality photos of your rooms, choose from all the facilities available, make a decision and book everything online in minutes. The booking system is like having a reception manned constantly 24/7, helping online guests trying to book from anywhere at any time. Your bookings are automatically slotted in to available rooms, with deposit payments taken online. The customers who book and pay a deposit there and then are less likely to cancel and the money goes directly to your account. Hotel booking systems make it easy to contact your existing or previous guests to make them aware of special deals and offers with regular emails to their inbox, which could easily stimulate more bookings. Set up emails and contact lists for automatic mailshots whenever you want.
Worldwide webdesign can attach a matching hotel booking system to your existing website so that your guests have an easy route to booking the moment they land on your hotels home page.
Great Customer Service
When a hotel offers a seamless service, people remember the experience. You and your guests will enjoy fantastic communication, with an easy to use platform where everything is all in the same place. It`s easy to satisfy your customers, and satisfied customers return to book again.... especially when you set up your email system can send periodic offers and deals to encourage them!
Security of Information
The fully automated online diary keeps everything in one place, all password secured and encrypted for total peace of mind.
Incorporate Management Tools for Easier Administration
So many of our clients wanted easier ways to manage their business on the go that we developed management tools to handle most of their routine business.
We are happy to chat about any details of our online hotel booking systems - call us on 01323 739376 to chat to our office team.