This message was added Wednesday 6th December 2017
Phones ringing, emails pinging and the front desk bell dinging.
As a business that is open around the clock with people coming and going at all hours of the day, it is safe to say that you have a lot on your plate.
Reception areas can be hectic but they need not be. Bookings can be made easier and calls kept to a minimum by having an online booking system in place. By having a booking system, it enables customers to book with you at any time they please; your booking service is always available.
It is conveniently quick and easy for guests to check availability and book and pay independently without the need for any assistance. A good online booking system can handle all aspects of a booking. It can sync alongside the calendar and will only process the booking if the required dates are available. It can send out an automated confirmation email once the booking and payment are successfully completed and of course, a booking system then automatically updates the availability on the calendar once it has been processed.
Not only does it make booking a breeze for both you and the guest but the information is safely stored in the system which allows you to market yourself to your previous customers and inform them of seasonal events and offers you may have coming up. Having an accessible and structured list of your past and present guests is a valuable asset which helps you stay in touch with them whilst promoting a memorable and personable service.